Click here to ApplyExternal Collector
- Identify sensitive cases and refer them to the Team Leader for guidance and/or decision.
- Maintain up to date, accurate and relevant information on accounts in arrears in SAP
- Deal with general queries from clients on outstanding amounts, payment terms and tracing of missing payments.
- Undertake regular visits to clients (at least once a month)
- Prepare daily reports on the previous day’s collection and discuss progress with the Team leader
- Maintain a permanent record of each contact made with customers, documenting specific details of the conversations well as amounts and dates of expected payments
- Maintain professional and customer services oriented contact with internal and external customers.
- Prevent past due payments by proactively suggesting solutions to payment delays.
- Undertake additional related responsibilities as required
||Automotive Dealership & Distributor; Automotive Manufacture; Automotive Repair, Spare Parts, & Support Services
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