Credit Controller

 Manages the credit control function ensuring development and implementation of an effective credit control mechanism in line with the company credit policy & procedures, while keeping a balance between risk mitigation and customer retention.

 Ensures healthy collection levels & ensure KPI’s are reached.

 Further assess credit worthiness of potential customers and existing customers to award credit limits & terms, so as to ensure minimal exposure to bad debts.

 Routine customer visits for query resolution.

 Ensure timely & effective collection of debts from customers to ensure reduction in DSO, overdue & minimize provisions.

 Credit vetting of new & existing customers periodically to assess and provide acceptable credit limits & terms based on credit worthiness as per Credit Policy.

 Monitor & validate exceptions to credit policy & ensure exceptions are approved and well documented.

 Implement the dunning process as per the company credit & collection policy.

 Review orders on hold & suggest action plans to mitigate the risk while retaining the customer.

 Preparation of KPI reports, targets & monthly reports. Ensure smooth functioning of A/R administration, reconciliation, data management, etc.

 Conduct debtors & sales meeting with all stake holders (Management / Sales) to analyse overdue accounts & mark action plans.

 Reviews collection with the team on a weekly basis or as required and plan collection strategy accordingly.

 Drive project settlement with a minimum scope for settlement discount.

 Provides information to support detailed cash flow forecasting on the basis of the payment promises and due dates, collate and analyse relevant KPIs, submit to the management to aid decision making.

 Manages relations with debts recovery agencies & credit rating agencies. Monitor the credit rating process ensuring same is in line with established policies and procedures.
 Networking with peers in the industry to gage customer risk & share information on client status within an acceptable limits.
 Monitors end to end document control, including invoice delivery, following up on errors and omissions as required.
 Propose write-offs of irrecoverable receivables in line with company credit policy.
 Providing ad-hoc reporting as & when requested by management.
 Perform other duties as delegated from time to time by the CFO or any other person designated in their absence.
 Fosters a work culture that is built on the foundations of our organizational core values.

Job Details

Preferred Candidate