Head of Customer Service & Business Development – Credit information Network

Click here to Apply

Head of Customer Service & Business Development – Credit information Network

The Head of Customer Services Department is responsible for managing the activities of the department, such as but not limited to, managing subscriber accounts and walk-in customers and training the department’s employees. The HCSD is responsible to maintain customer relations and a point of contact between subscribers/customers and Company. Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an effective manner and in compliance with the set policies and procedures. Evaluate/ analyze customer service surveys received from customers and subscribers. Promote products and services to existing and potential subscribers. Ensure compliance with external regulatory parties, and maintain continuous communications. Attend periodic summits / meetings in Kuwait & GCC for Credit Bureau related topics and have enough details on products and value added services and best practices world-wide.

Job Details

Posted Date: 2020-11-03
Job Location: Al Kuwait, Kuwait
Job Role: Marketing and PR
Company Industry: Banking; Telecommunications

Preferred Candidate

Career Level: Director/Head
Nationality: Kuwait
Degree: Baccalauréat

Click here to Apply

Get Free Email Updates!

Signup now and receive an email once I publish new content.

I agree to have my personal information transfered to MailChimp ( more information )

I will never give away, trade or sell your email address. You can unsubscribe at any time.