Key Account Manager / Sales Engineer – Ali Zaid Al Quraishi & Brothers

Key Account Manager / Sales Engineer – Ali Zaid Al Quraishi & Brothers

JD:

• Compile lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources
• Plan and implement specific actions, in accordance with the Sales & Marketing Manager to improve customer service, and produce profitable sales
• Identify customer sales potential, credit risks, and other important facts or impressions
• Report sales potential, credit risks, and other important facts or impressions to the Sales & Marketing Manager on regular basis
• Provide coverage of all assigned customers and develop additional sales in the total geographic territory and market segments assigned
• Follow Sales Dept. policies and procedures for pricing levels and selling policies
• Maximize profitability and minimize risk in each selling opportunity
• Travel throughout assigned territory to call on regular and prospective customers to solicit orders, or talk with customers on sales floor or by phone
• Use the selling tools provided by TME such as company car, expense account, product samples, and support of branch employees, in a cost effective manner
• Develop relationships and negotiate favorable pricing, credit, and delivery terms with approved suppliers
• Display or demonstrate product, using samples or catalog, and emphasizes sellable features
• Quote prices and credit terms and prepare sales contracts for orders obtained
• Estimate date of delivery to customer, based on knowledge of manufacturer production and delivery schedules
• Prepare reports of business transactions and keeps expense accounts
• Continually improve product knowledge and selling skills through independent study and training provided by TME
• Develop a team working relationship between all employees
• Track stock levels (If any)
• Enter new customer data and other sales data for current customers into computer database
• Develop and maintain relationships with purchasing contacts
• Investigate and resolves customer problems with deliveries
• Attend trade shows
• Assist the Financial Controller, Administration Manager and Sales & Marketing Manager in exercising TME policies as they pertain to the extension of credit, the collection of accounts receivable, the attainment of acceptable days outstanding, and the minimization of potential losses
• Make reports and proposals to TME management that improve the overall performance of TME, limit impending problems or losses, and expose unethical behavior.
• Report results and unusual situations to Branch Manager
• Participate in the implementation and the continual improvement of the quality management system ISO 9001:2008
• Exceed or at least meet the Sales Target set by the Sales & Marketing Manager in an effort to achieve the overall Sales Target assigned on the Sales & Marketing Dept. by the Board

Sales:

• Develop and increases sales revenue to meet assigned targets
• Resolve customer complaints regarding sales and service.
• Develop pricing schedule and rates
• Travel throughout the assigned area, to call on regular and prospective customer to solicit orders, or talks with customers on sales floor or by phone
• Check on competitive activity and develops new methods to improve sales
• Investigate lost projects and customer accounts
• Assists with the planning of sales exhibits
• Prepare and present sales reports to management

Business Relations :

• Maintain the best business relationship with clients
• Keep informed of new products, services and other general information of interest to customers.
• Attends trade shows and utilize them to build business relations
• Resolve some non-engineering project issues during the execution of the project to keep the business relation healthy.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

Strategy & Planning:

• Manage recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Achieve growth and hit sales targets by successfully managing the sales team
• Search for New Business Opportunities
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Staff Development:

• Identify areas of improvement in his/her subordinates (if any) and ensure their continuous growth
• Coach and provide formal and informal positive constructive feedback to ensure that work is carried in an efficient manner
• Recommend training needs to bridge staff skill gap

Policies and Procedures:

Recommend improvements to departmental policy and support in the implementation of procedures and controls

Other Responsibilities:

Perform other job related projects and/or assignments that he/she might be asked to do by his/her direct supervisor/manager for special assistance that are often not mentioned in this job description as they arise under specific circumstances

Job Details

Preferred Candidate