Area Service Manager -Technical Office Products – Abu Dhabi (Maintenance, Repair, Technicians)

Click here to ApplyArea Service Manager -Technical Office Products – Abu Dhabi (Maintenance, Repair, Technicians)

Job Summary:

A great opportunity to join our Service Technician Team in Abu Dhabi The successful candidate will play a vital role in leading and developing Service Technicians covering the UAE whilst also providing onsite support to our colleagues and customers to the highest standards in the most efficient manner.

Responsibilities:

• To oversee a team of Service Technicians through regular communication on performance, feedback, effective Health & Safety and environmental practices

• To coach and support the team with technical or customer-related problems where necessary in order to reduce customer plant downtime and enhance the customer relationship

• To undertake weekly inspections of the team’s time-sheets, job sheets and associated paperwork, to fully comply with all relevant processes and Company policies

• Ensure that Service Technicians are closing all service calls immediately upon completion either by telephone to the service desk, or other communication tool and to ensure all related paperwork is submitted on day of job completion

• To attend management and customer meetings as and when required

• Identify and implement a training programme for your team in partnership with the Service Manager to fill skills gaps

• Provide advanced trouble shooting and fault resolution support for your team of Technicians that promotes development

• Ensure regional preventative and scheduled maintenance work is completed to customer equipment on required dates

• Ensure that the maintenance of engineer Company vehicles, service tools, test equipment and protective clothing are in a serviceable condition and meet safety standards

• Ensure your team of Technicians are carrying adequate vehicle stock in order to minimise duplicate calls and transport costs

• Identify possible areas where service procedures on plant and associated equipment might be improved

• This role will divide their time between completing own service technician activities and supervising other team members

Job Details

Posted Date: 2021-01-23
Job Location: Abu Dhabi, United Arab Emirates
Job Role: Maintenance, Repair, and Technician
Company Industry: Electrical Engineering; Industrial Engineering & Automation; Catering, Food Service, & Restaurant
Monthly Salary: US $5,000

Preferred Candidate

Career Level: Management

Click here to Apply

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