BODY SHOP CONTROLLER

JOB PURPOSE STATEMENT: 

Coordinates body shop activities and flow of work by ensuring technicians are efficiently utilized and maintains communication with the Reception Team on the status of repair & service orders. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Coordinate with service advisor to distribute the repair orders to the body shop teams
• Monitor the progress of repairs and services by following up directly with service teams.
• Coordinate with Quality Testers to conduct final checks on vehicles before release to customers.
• Update the Reception Team as to status and timing of repairs to facilitate their communication with customers.
• Ensure that repair order estimates for additional repairs are forwarded in a timely manner to Service Advisors to gain approval for the repairs.
• Monitor the workflow and make adjustments as necessary to improve efficiency.
• Coordinate with subcontractors (machine shop, key cutters etc) to perform required services.  
• Track items sent for repairs outside the Company and facilitate their timely return delivery.
• Prepare all required reports including VOP and ‘return for repairs’ reports.
• Load ‘work-in-progress’ data into the Kerridge system to enable Technicians to clock repairs within required timings.
• Monitor the parking lot space availability and coordinate with the Drivers to maximize capacity.
• Undertake additional related responsibilities as required.
• Follow up with Technicians Daily attendance .

Job Details

Preferred Candidate