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Should You Test That? When to Engage in SEO Split Tests

Posted by Portent This blog was written by Tim Mehta, a former Conversion Rate Optimization Strategist with Portent, Inc. Running A/B/n experiments (aka “Split Tests”) to improve your search engine rankings has been in the SEO toolkit for longer than many would think. Moz actually published an article back in 2015 broaching the subject, which is a great summary of how you can run these tests. What I want to cover here is understanding the right times to run an SEO split-test, and not how you should be running them. I run a CRO program at an agency that’s well-known for SEO. The SEO team brings me in when they are preparing to run an SEO split-test to ensure we are following best practices when it comes to experimentation. This has given me the chance to see how SEOs are currently approaching split-testing, and where we can improve upon the process. One of my biggest observations when working on these projects has been the most pressing and often overlooked question: “Should we test that?” Risks of running unnecessary SEO split-tests Below you will find a few potential risks of running an SEO split-test. You might be willing to take some of these risks, while there are others you will most definitely want to avoid. Wasted resources With on-page split-tests (not SEO split-tests), you can be much more agile and launch multiple tests per month without expending significant resources. Plus, the pre-test and post-test analyses are much easier to perform with the calculators and formulas readily available through our tools. With SEO split-testing, there’s a heavy amount of lifting that goes into planning a test out, actually setting it up, and then executing it. What you’re essentially doing is taking an existing template of similar pages on your site and splitting it up into two (or more) separate templates. This requires significant development resources and poses more risk, as you can’t simply “turn the test off” if things aren’t going well. As you probably know, once you’ve made a change to hurt your rankings, it’s a lengthy uphill battle to get them back. The pre-test analysis to anticipate how long you need to run the test to reach statistical significance is more complex and takes up a lot of time with SEO split-testing. It’s not as simple as, “Which one gets more organic traffic?” because each variation you test has unique attributes to it. For example, if you choose to split-test the product page template of half of your products versus the other half of them, the actual products in each variation can play a part in its performance. Therefore, you have to create a projection of organic traffic for each variation based on the pages that exist within it, and then compare the actual data to your projections. Inherently, using your projection as your main indicator of failure or success is dangerous, because a projection is just an educated guess and not necessarily what reality reflects. For the post-test analysis, since you’re measuring organic traffic versus a hypothesized projection, you have to look at other data points to determine success. Evan Hall, Senior SEO Strategist at Portent, explains: “Always use corroborating data. Look at relevant keyword rankings, keyword clicks, and CTR (if you trust Google Search Console). You can safely rely on GSC data if you’ve found it matches your Google Analytics numbers pretty well.” The time to plan a test, develop it on your live site, “end” the test (if needed), and analyze the test after the fact are all demanding tasks. Because of this, you need to make sure you’re running experiments with a strong hypothesis and enough differences in the variation versus the original that you will see a significant difference in performance from them. You also need to corroborate the data that would point to success, as the organic traffic versus your projection alone isn’t reliable enough to be confident in your results. Unable to scale the results There are many factors that go into your search engine rankings that are out of your hands. These lead to a robust number of outside variables that can impact your test results and lead to false positives, or false negatives. This hurts your ability to learn from the test: was it our variation’s template or another outside factor that led to the results? Unfortunately, with Google and other search engines, there’s never a definitive way to answer that question. Without validation and understanding that it was the exact changes you made that led to the results, you won’t be able to scale the winning concept to other channels or parts of the site. Although, if you are focused more on individual outcomes and not learnings, then this might not be as much of a risk for you. When to run an SEO split-test Uncertainty around keyword or query performance If your series of pages for a particular category have a wide variety of keywords/queries that users search for when looking for that topic, you can safely engage in a meta title or meta description SEO split-test. From a conversion rate perspective, having a more relevant keyword in relation to a user’s intent will generally lead to higher engagement. Although, as mentioned, most of your tests won’t be winners. For example, we have a client in the tire retail industry who shows up in the SERPs for all kinds of “tire” queries. This includes things like winter tires, seasonal tires, performance tires, etc. We hypothesized that including the more specific phrase “winter” tires instead of “tires” in our meta titles during the winter months would lead to a higher CTR and more organic traffic from the SERPs. While our results ended up being inconclusive, we learned that changing this meta title did not hurt organic traffic or CTR, which gives us a prime opportunity for a follow-up test. You can also utilize this tactic to test out a higher-volume keyword in your metadata. But this approach is also

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Predictive SEO: How HubSpot Saves Traffic We Haven’t Lost Yet

This post is a part of Made @ HubSpot, an internal thought series through which we extract lessons from experiments conducted by our very own HubSpotters. Have you ever tried to bring your clean laundry upstairs by hand, and things keep falling out of the giant blob of clothing you’re carrying? This is a lot like trying to grow organic website traffic. Your content calendar is loaded with fresh ideas, but with every web page published, an older page drops in search engine ranking. Getting SEO traffic is hard, but keeping SEO traffic is a whole other ball game. Content tends to “decay” over time due to new content created by competitors, constantly shifting search engine algorithms, or a myriad of other reasons. You’re struggling to move the whole site forward, but things keep leaking traffic where you’re not paying attention. Recently, the two of us (Alex Birkett and Braden Becker 👋) developed a way to find this traffic loss automatically, at scale, and before it even happens. The Problem With Traffic Growth At HubSpot, we grow our organic traffic by making two trips up from the laundry room instead of one. The first trip is with new content, targeting new keywords we don’t rank for yet. The second trip is with updated content, dedicating a portion of our editorial calendar to finding which content is losing the most traffic — and leads — and reinforcing it with new content and SEO-minded maneuvers that better serve certain keywords. It’s a concept we (and many marketers) have come to call “historical optimization.” But, there’s a problem with this growth strategy. As our website’s traffic grows, tracking every single page can be an unruly process. Selecting the right pages to update is even tougher. Last year, we wondered if there was a way to find blog posts whose organic traffic is merely “at risk” of declining, to diversify our update choices and perhaps make traffic more stable as our blog gets bigger. Restoring Traffic vs. Protecting Traffic Before we talk about the absurdity of trying to restore traffic we haven’t lost yet, let’s look at the benefits. When viewing the performance of one page, declining traffic is easy to spot. For most growth-minded marketers, the downward-pointing traffic trendline is hard to ignore, and there’s nothing quite as satisfying as seeing that trend recover. But all traffic recovery comes at a cost: Because you can’t know where you’re losing traffic until you’ve lost it, the time between the traffic’s decline, and its recovery, is a sacrifice of leads, demos, free users, subscribers, or some similar metric of growth that comes from your most interested visitors. You can see that visualized in the organic trend graph below, for an individual blog post. Even with traffic saved, you’ve missed out on opportunities to support your sales efforts downstream. If you had a way to find and protect (or even increase) the page’s traffic before it needs to be restored, you wouldn’t have to make the sacrifice shown in the image above. The question is: how do we do that? How to Predict Falling Traffic To our delight, we didn’t need a crystal ball to predict traffic attrition. What we did need, however, was SEO data that suggests we could see traffic go bye-bye for particular blog posts if something were to continue. (We also needed to write a script that could extract this data for the whole website — more on that in a minute.) High keyword rankings are what generate organic traffic for a website. Not only that, but the lion’s share of traffic goes to websites fortunate enough to rank on the first page. That traffic reward is all the greater for keywords that receive a particularly high number of searches per month. If a blog post were to slip off Google’s first page, for that high-volume keyword, it’s toast. Keeping in mind the relationship between keywords, keyword search volume, ranking position, and organic traffic, we knew this was where we’d see the prelude to a traffic loss. And luckily, the SEO tools at our disposal can show us that ranking slippage over time: The image above shows a table of keywords for which one single blog post is ranking. For one of those keywords, this blog post ranks in position 14 (page 1 of Google consists of positions 1-10). The red boxes show that ranking position, as well as the heavy volume of 40,000 monthly searches for this keyword. Even sadder than this article’s position-14 ranking is how it got there. As you can see in the teal trendline above, this blog post was once a high-ranking result, but consistently dropped over the next few weeks. The post’s traffic corroborated what we saw — a noticeable dip in organic page views shortly after this post dropped off of page 1 for this keyword. You can see where this is going … we wanted to detect these ranking drops when they’re on the verge of leaving page 1, and in doing so, restore traffic we were “at risk” of losing. And we wanted to do this automatically, for dozens of blog posts at a time. The “At Risk” Traffic Tool The way the At Risk Tool works is actually somewhat simple. We thought of it in three parts: Where do we get our input data? How do we clean it? What are the outputs of that data that allow us to make better decisions when optimizing content? First, where do we get the data? 1. Keyword Data from SEMRush What we wanted was keyword research data on a property level. So we want to see all of the keywords that hubspot.com ranks for, particularly blog.hubspot.com, and all associated data that corresponds to those keywords. Some fields that are valuable to us are our current search engine ranking, our past search engine ranking, the monthly search volume of that keyword, and, potentially, the value (estimated with keyword difficulty, or CPC) of that keyword.

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Where and How Often Do Consumers Watch Live Video? [New Data]

By 2027, the live video market is expected to surpass $184 billion. And brands are taking notice. By the end of 2018, marketers were using live video as part of their social media strategy. Since then, this number has likely grown as brands continue to use a number of online platforms to stream virtual events, Q&As, and other content that their audiences will value. Although brands are jumping on the live video bandwagon, you might still wonder if live video is really worth investing in. After all, creating any video costs your company time and money. Additionally, measuring the ROI of a live video can be tricky. Before you decide to implement live video planning and production into your strategy, you’ll need to learn more about this content’s consumers, how often they watch this content, and which platforms they primarily use to stream it. Learning about your prospective audience’s live video behaviors will allow you to consider a strategy that offers them valuable content while meeting them on the platforms they’re already on. To give you insight on how often and where general internet users watch live video, I conducted a survey of more than 400 people using Lucid software. In the survey, I asked two questions: “How often do you watch live videos?” and “Where do you watch live video most often?” How Often Consumers Watch Live When I asked consumers how often they were watching live video, I didn’t expect a large percentage to say they were consuming it more than once or twice weekly. As a marketer and social media user, I was expecting that only a few people would regularly stop everything and devote time to watching streams on fast-paced online platforms. However, when I looked at the results, I was surprised by how frequently consumers were actually watching live videos. According to the data, 57% of those surveyed watch live video at least three times per week, while only seven percent said they never watch live video. Data Source While the result above is fascinating to think about, you should keep in mind that this is just a survey of one small group of consumers rather than a representation of the global internet user population. Additionally, just because our pool of consumers regularly watches live content, this doesn’t necessarily mean they’re watching branded content. Although you should take this result with a grain of salt, the data above, combined with mounting research that shows how live video is growing, signifies that this format might be more than just a trend. . Although you should consider your budget, audience, and the time involved in a live video strategy before your create or plan content, this result indicates that you might want to keep this tactic on your radar. Where Consumers Watch Live Video Now that you know live video is capable of generating solid viewership, you might be wondering where the best place to stream your first video actually is. You’ll want to pick a platform with a high user base, but you’ll also want to make sure that the site you choose has an audience that aligns with the audience you want to engage with.. When you start by picking the best platform for your brand and audience, you can learn what it takes to be engaging on this site, and adapt your content from there. But, simply choosing a platform can be easier said than done. At the moment, almost all of the top social media platforms — including Facebook, YouTube, Instagram, Twitter, LinkedIn, Reddit, and now even TikTok — have live streaming features. Additionally, emerging platforms like Twitch.tv have gained notoriety for primarily hosting live content. To help you identify a few platforms worth looking into, I asked the same Lucid participants. “Where do you watch live videos most often?” While the results about how often consumers watched live video surprised me, I wasn’t as shocked when I discovered where they were watching their content. The platforms with the biggest audiences, and the most mature live streaming tools, took the lead. These platforms were YouTube (48%), Facebook (20%), and Instagram (13%). Data Source One thing that did surprise me was that fewer people were viewing live videos on Twitter. Although the platform isn’t primarily known for live streaming, Twitter’s company was one of the first to invest in it with the 2015 acquisition of Periscope. Although some platforms were less popular than others in this poll, you shouldn’t necessarily rule them out. For example, if your most engaged audience is already on Twitter, or your followers love your B2B content on LinkedIn, you could consider testing those platforms first since you might already have a great sense of what those audiences will engage with. Or, if you’re selling a B2C product, you might want to focus on the bigger, broader networks like Facebook or YouTube since they have a large range of audience demographics. As you plan your next live video event, here’s a look at what other brands are doing on popular live video platforms. The Top 3 Platforms Consumers Use to Stream Live Video YouTube As the world’s second-largest search engine, YouTube’s more than 2 billion-person user base is incredibly broad. This means that almost anyone will log on to YouTube and search its content for a number of different reasons. Aside from being one of the oldest and biggest online platforms out there, YouTube’s also offered a live stream feature, called YouTube Live, since 2011. YouTube Live allows users to broadcast live content to viewers. With this live video feature, you can share unfiltered moments, as well as allow the audience to participate with real-time comments and reactions. Live videos on YouTube are recorded, appear on profiles and feeds like any other video upload, and can be watched even after the stream has ended. Below is a great example of a live video launched by Adobe as part of its Sketch Party series. During each Sketch Party stream, Adobe

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What I Learned From Counting Every Marketing Agency in America [4 Takeways]

It’s a defining human impulse — the desire to quantify the world around us. And given the pending 2020 U.S. Census, it seems a fitting time to contribute. Recently, my team did just that: Like our astronomic ancestors under ancient skies, we looked outward and began to count. What did we count? Every marketing agency in America. Sort of. Truth be told, it would be foolish to declare an exact tally. Our source was online listings, so there’s plenty of margin for error. Some agencies get gobbled up by competitors two weeks after you count them. Others shutter in the real world but endure online. And some never existed; they were always empty shells, built by hustlers with an UpWork account, pronouncing their “team” ready for your next big project. What I can say is this: America is home to at least several thousand marketing agencies. We trawled 6,000 listings, and analyzed 600 websites and LinkedIn company profiles, to cover as many disciplines as possible. Those include: Advertising Branding Content Marketing Design PR SEO/SEM Social Media Web Design Web and App Development We gathered a number of measurements, too, including: Agency size Agency age Agencies per capita Top disciplines Hourly rates Gender distribution in leadership Homepage hero images Company names Company taglines You’re encouraged to read the full report. Below, I’ll share our four key takeaways from the state of marketing agencies in America in 2020. I encourage leaders and contributors alike: sit back, take a breath, and think big thoughts about your trajectory in the agency universe. 1. Preserve What’s Special as You Grow Our analysis found 77% of agencies have 10 to 49 employees, and 18% of agencies have 50 to 249 employees. I wonder how many in the smaller range wish they could get to the next level, and how many big agencies long to be small again? Like rock bands, do agencies graduate to playing arenas, only to find themselves slumped over a shrimp buffet backstage, longing for their leaner, grimier club days? It raises the fundamental question: What do we lose as we grow? Small agencies should anticipate the challenge and make a vocal commitment to certain values that can be threatened when scaling. Big agencies should take stock. What’s been sacrificed — agility, focus, community? Pick something that once defined you, that you want back. Make it a 2020 goal. 2. Anticipate Lifespan and Legacy On average, a dog will live 10 to 13 years. As for a marketing agency? Not much longer. In America, 61% of marketing agencies are between five and 19 years old, after which the population drops off significantly. Why is that? Think about what influences an agency’s lifespan. How much is external versus internal? Are agencies barely outliving dogs because markets and technology tend to evolve beyond their original mastery? Or because 20 years roughly aligns with the sweet spot of a human career and visionary founders struggle to make their businesses outlive them? In either case, there’s lots to anticipate and act on at various points in the lifespan of an agency. Be mindful of where the heart is in your agency — its center of energy. If it comes from a single charismatic founder, beware. The heartbeat of an organization should be sustained by many people. Take an unflinching look at the evolution of markets and technology around you, since the beginning. Just because you mastered something that was new five years ago doesn’t mean you’re positioned to master what’s around the corner. A long life depends on lots of planning (and a little luck). 3. Don’t Just Hire Women — Empower Them to Lead This topic is a monster, and certainly deserving of much more attention than I’ll give it here. But I’d like to share a candid note about how our agency was founded, and what it means for gender equality in agency leadership. The founders of Digital Third Coast are both men. They worked together at an early iteration of a digital marketing agency, early in their careers. They left that agency and ventured out to start their own business. For the purposes of our analysis, we classified our agency as having “all men” in leadership. In this case, the highest identifiable tier of leadership is “owner”, and there are two owners, both men. Our owners are conscientious, fair, and progressive. They value contributions of women as much as men, they hire women regularly, and they give women opportunities to lead in our organization. But none of that changes where they started. When they were at their previous agency, they looked around and found each other, among other men. The numbers are abysmal in the agency world, as they are in so many other sectors of business. But female leaders don’t materialize out of thin air, and we won’t reach a state of equality through promotions alone. If we flipped a switch and suddenly every marketing agency in the country with 250+ employees had all-female C-suites, these numbers would barely budge. This is a small business problem, not a corporate problem. We need an industry, economy, and society where young women feel empowered tostart their own businesses, just as our owners once did. A challenge for agency leaders: right this minute, are there women in your organization who are working and growing with other women, in substantive ways, who may one day feel empowered to venture out on their own? There should be. 4. Make an Authentic First Impression On a (slightly) lighter note — can we end the scourge of stock model photography? Please. In a world defined and dominated by user-generated content and the unprecedented intimacy and access of social media, agencies should not be representing themselves with sterile stock imagery. The homepage hero image is an enormous opportunity. Marketing agencies in America do various things with it. Most show people, objects, or places. You might see a light bulb, a group of people standing around a table, or a city

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10 Content Marketing Analytics Tools That Finally Do What You Need

70% of companies are actively investing in content marketing, and 60% regard it as an important part of overall strategic planning. These points emphasize the need for a strong content marketing strategy. A strategy is only as good as its tools. If you have a winning strategy, but unreliable resources to pull it all together, your plan might fall apart at the execution level. The challenge isn’t creating a strategy, but rather, finding the perfect tools to help you manage and work through your plan. You need tools to provide accurate metrics, the insights that will inform better decisions, and come ready with the customization options that will make your dashboard a functional asset. Here’s a list of analytics tools that will help you measure the impact of your content marketing. If you’re looking for customizable metrics, social media ROI, team collaboration, and SEO information, these tools are here to help. Content Marketing Analytics Your campaigns should be tracked every step of the way — not only for your benefit, but your audiences’. To continuously delight your customers, you have to know what’s working and what’s not. That’s why the tools you’re using to analyze results are so important — you get a better picture of who your customers are and how they interact with your content. Whether it’s a Twitter campaign, an email newsletter, or a new batch of offers, your strategy depends on content marketing to connect with customers. 1. HubSpot Marketing Hub Price: Starts at $40/mo. for Marketing Hub Starter HubSpot’s Marketing Hub was designed with the busy content marketer in mind. This set of tools offers robust analytics software to help you keep track of performance in one place. For example, you’ll be able to track customer lifecycles from beginning to end and configure reports by contact or company. This will help you analyze trends your customers display as time passes. Image Source Additionally, you have the tools to track website activity and analyze web behavior in a page-by-page breakdown. Locate the traffic sources that are most beneficial in bringing in customers with the metrics tool, and if you want to access this data based on a specific region or URL, you’ll have those options available. HubSpot’s analytics tools help you figure out how to drive value and target your campaigns so you’re performing campaigns that are going to bring you the most benefit. You’ll have nearly everything you need to make data-driven marketing decisions. 2. Buffer Price: Starts at $15/mo. for Buffer Pro Buffer’s content marketing analytics offer you the option to build reports according to your goals. You can add or remove custom metrics on the performance of numerous social media accounts. With these reports, you can export those reports for shareability. Image Source Your reports will be updated on a daily basis, so you can be sure you’re receiving timely data. Buffer’s analytics are designed to help you see channel performance at a detailed level, from one dashboard. The software offers engagement metrics for each account individually. This helps you gain an intricate understanding of how customers are interacting with social content. You can measure stories, posts, and hashtag performance, as well as access the demographics of your audience across channels. 3. Google Analytics Price: Free Google Analytics has an expansive system of tools for content marketing analysis. For example, you can use the software to access insights that are unique to campaigns you run with the search engine. The intuitive interface is easy to pick up, and it can be used to understand the performance of your content on multiple platforms. The analytics tool integrates with Google’s array of business software, so you can access insights in one place. 4. SimilarWeb Price: Free plan, or starts at $199/mo. SimilarWeb provides traffic and engagement industry standards and tells you where your website stands among them. This information is useful for discovering how your performance stacks up against that of competitors’. Image Source With SimilarWeb’s software, you’ll be able to break down the numbers of your content by daily active users, sessions per user, use time, and their rank. Discover more information about your audience, like their web behavior and interests, to improve acquisition strategy. When you have a deep understanding of how to acquire customers using SimilarWeb’s tools, you’ll know what type of content is most interesting to them. 5. Moz Price: Starts at $99/mo. for Moz Starter Moz measures the impact of your SEO-optimized content. You’ll gain insight about how your work is ranking among others in your industry and what keywords are the most effective to use in your strategy. Image Source Moz’s software will track your site’s keyword rank and how visible it is over time to learn what is and isn’t performing well among audiences. Additionally, track how competitors are ranking on search engine results pages; This will help you spot how they aren’t reaching customers and where you can reach them in your campaigns. Use Moz’s detailed reports to see how your content is reaching audiences and what you can do to improve that reach. 5. Hotjar Price: Starts at $89/mo. for 2,000 page views a day Use Hotjar to track sessions on your site. Hotjar provides heat maps of how and where customers are spending their time when they visit your website. They create real-time videos of how visitors are moving and clicking through your site. Image Source This allows you to hone in on what content is catching your customer’s eye. You can also track conversions and make inferences about which stage in the buyer’s journey customers might be leaving. 7. SEMrush Price: Starts at $99/mo. for Pro Though this tool is used for SEO tracking, it’s super helpful for digital marketers. Use it for tracking keyword performance in your latest campaign or to learn what language is grabbing your customers’ attention. Image Source SEMrush also provides tools for monitoring brand mentions. So if people are talking about your company online, in a LinkedIn post,

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Help Us Improve: The 2020 Moz Blog Reader Survey Is Here

Posted by morgan.mcmurray It’s been a few years since we last asked you to tell us what you love (and don’t love so much) about the Moz Blog, and since then our company, our industry, and our world have undergone massive shifts.  With so much having changed, we wanted to be sure we’re still living up to the high standards we set for this blog, and that we’re still providing as valuable an experience as we can for you all. That’s where you come in today. To help us serve you better, please consider going through the survey below, which asks about who you are, what challenges you face, and what you’d like to see more of on the Moz Blog. We’ll publish the results along with our takeaways in a few weeks, and will use them to guide our work going forward. From all of us at Moz, thanks in advance for your time! TAKE THE SURVEY Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

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7 Companies Hosting Great Virtual Conferences

In April 2020, I attended the two-hour special “ACM Presents: Our Country“. In my pajamas with a bowl of popcorn, I was able to watch Miranda Lambert, Thomas Rhett, and Florida Georgia Line perform from their own living rooms. And, while the show didn’t have the same top-notch special effects as past country awards shows, it still managed to deliver exactly what I wanted: live country music. In 2020, many companies have needed to pivot to virtual conferences. HubSpot is no exception — for the first time in nine years, INBOUND, an event hosted by HubSpot, will not be held in-person. Instead, it will be a two-day immersive online experience. More than likely, we’ll continue to see a rise in virtual conferences over the coming years. It makes sense: Virtual conferences enable you to lower set-up costs as well as cost of admission, and increases the opportunity for people across the globe to attend. Whether you’re planning on pivoting your own in-person conference to a virtual experience, or simply want to attend a virtual conference in 2020, you’re in luck. Here, we’ve cultivated a list of seven companies hosting amazing virtual conferences. Best of all, these examples range in size from 50,000 attendees to a few hundred, so you can find inspiration regardless of your budget. 1. SaaStr Annual SaaStr Annual is the largest SaaS conference in the world, with over 50,000 SaaS executives, founders, and VCs in attendance. This September, SaaStr will still happen virtually, with over 200 live, handcrafted sessions and featured speakers ranging from Founder and CEO of Zoom to Chief Technology Officer at Shopify. The immersive experience will include speakers, AMAs, mentoring sessions, and one-on-ones with SaaS CEOs and leaders across the globe, with the goal of helping attendees scale their businesses faster. And, despite being virtual, the conference will still include opportunities to network and learn from peers in the industry. Fortunately, attending a virtual conference is much cheaper than attending in-person (especially since your company doesn’t also have to pay for travel expenses). In fact, you can attend SaaStr’s event for free with a two-day digital pass to access select live content. Alternatively, you might purchase the VIP Startup Founders & Execs Pass, or the Investor Pass, for full access and opportunities for networking and mentorship. 2. Venture Café More than 200,000 people have attended Cambridge-based Venture Cafe’s free networking, learning sessions, and office hours since 2010. The company enables small business owners and entrepreneurs to connect with industry experts, offers open mic nights for entrepreneurs to pitch their start-up ideas to the community, and hosts conferences that aim to connect entrepreneurs with investors and mentors. Ruth Saunders, Venture Cafe’s Vice President of Partnerships, told me Venture Cafe pivoted their in-person weekly Thursday Gathering to virtual on March 12, and have since hosted 12 virtual weekly Thursday Gatherings, four virtual conferences, and two pitch events. Their virtual conferences (including SheConnects, FinTech, and Digital Health) have amassed over 4,000 attendees. The company uses Remo, a virtual networking tool, to showcase startup demos and host networking events and clinics. Saunders says, “Every week, we try something new, and we’re constantly learning from our community and from other Venture Cafes globally.” Ultimately, it’s a good idea to assess how one virtual event performs before planning another — especially since you can use that information to iterate on your processes and find greater success in the future. 3. Penguin Strategies Penguin Strategies, a marketing agency focused on generating quality leads and improving conversion rates for B2B Tech companies, was planning a HubSpot User Group meet-up in March of 2020. Realizing an in-person event was no longer feasible, the agency pivoted to an online event in just three weeks — and secured over 1,000 attendees. Writing about the agency’s strategies in this blog post, CMO Shoham Eckhaus notes the company knew it was vital to give the marketing community an alternative platform for sharing ideas. Additionally, she shares four key takeaways for creating a virtual conference — “Deliver the right topic at the right time; share high-quality content from experts in the field; stay focused; and engage influencers to share with their networks.” Penguin Strategies’ event, which was aptly called “CMOs Surviving in a Panicked Economy” with featured speakers Kipp Bodnar (HubSpot CMO), Tyler Lessard (Vidyard CMO), and moderated by Penguin Strategies’ CEO, had an attendance rate of over 75% — greatly above the average webinar attendance rate of 44%. 4. Future For Us Future for Us, a platform dedicated to advancing women of color in the workplace, has seen massive growth in one year, quickly creating a community of over 10,000 women of color and allies across the U.S. as well as globally. The platform has been recognized in major publications including People Magazine, Vogue, and Forbes. In 2019, Future For Us hosted their first Assembly and jam-packed a conference space with keynote speakers, fireside chats and workshops, and panel discussions with industry leaders. However, in early 2020 they were tasked with pivoting the Future for Us Assembly from in-person to entirely virtual. Their virtual conference didn’t disappoint. The day-long virtual experience included the same panels, fireside chats, and workshops that made 2019’s Assembly so popular. Speakers included Tiffany Dufu, Founder and CEO of The Cru, and Minda Harts, best-selling author of The Memo: What Women of Color Need to Know to Secure a Seat at the Table. I spoke to Sage Quiamno, the CEO and co-founder of Future for Us, to learn the strategies she believes helped them successfully deliver a virtual experience.  Quiamno mentions a few best practices she urges other brands to consider when hosting a virtual event: “First, research different formats and technology tools that both big and small brands use to get their content out there and encourage engagement from their audiences. Second, I’d recommend hiring a technology expert in whatever platform you’re using. For me, I had a one-on-one consultation for Zoom to understand the ins-and-outs of the platform.” Additionally, Quiamno adds,

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7 Steps to (Effectively) Branding Your Business on a Budget

In marketing, it seems like the word “brand” is used a lot — the leading brand, off-brand, personal brand … you get the picture. But there’s often confusion around its meaning in business. What does it entail? Should you hire an expert? Most of all — branding is expensive, right? Not exactly. As it turns out, there are some creative ways to brand your business effectively without a ton of cash. And while it can require an investment of time, the ROI won’t go unnoticed — in some cases, it can actually help you save money, while also growing your business. Building your brand is a crucial part of developing your business. It’s the foundation of giving your organization a voice, identity, value, and awareness among consumers. And, thanks to the plentiful number of resources, tools, and platforms available today, a brand build might not be as burdensome (or costly) as some think. So read on, and see how you can use the following seven steps as a guide for your brand build. How to Brand Your Business on a Budget You don’t have to break the bank to grow and maintain a brand. In fact, you can complete most of these tips without spending money. The most important things to remember when brand building are to keep your customers in mind and deliver messages that support your company’s mission. Below, let’s discuss a budget-friendly way to grow better on a budget. 1. Create a persona to understand your audience. You’ve probably heard that knowing your audience is the key to creating marketing messages that appeal to them. A great way to get to know them? Create a buyer persona — a semi-fictionalized representation of the values and characteristics of your ideal customer. Personas outline the challenges of that customer and where your business fits in to solving their problems. Below is an example of a buyer persona, Marketing Macy. Notice how my persona lists demographics, like age and education, as well as tools needed for the day-to-day, like a CRM. The needs, goals, and behavior of your potential customers dictate how you convey your product or service. So for Macy, I want to focus on a B2B strategy that caters to her goals of lead generation and brand building. Understanding those goals helps you determine what kind of media your personas are consuming, what motivates them, and where they “live” online. This information allows you to develop a compelling, effective brand that reaches the right people. Make your own buyer persona with HubSpot’s free MakeMyPersona tool, which guides you through a series of questions about your ideal customer. The tool is fun, interactive, and meant to get you thinking critically about who you want to reach with your brand and how you want to reach them. 2. Develop an identity and voice for your brand. Once you’ve identified your buyer personas, your brand can start to take shape. Create a brand identity — what makes your brand, your brand — and its voice, which is the tone you use in any copy or public communication. Developing brand voice and identity is similar to constructing your personas. But instead of answering questions about your target audience, you’re answering questions that are more introspective to your brand: What are your company’s values, what do they represent, and how do you want people to talk about you? When you answer these questions, focus on creating content that supports them. Craft compelling emails, blogs, social posts, and multimedia that reflect your company’s mission, values, and how you want to appear to customers. For example, if one of your values is to be accessible to customers, communicate contact information on social media pages and answer service questions that appear in comment sections. Developing your voice comes through in the copy of that content. Are you going to use conversational language that relates to customers? Or will it be more beneficial to reach your audience from a technical standpoint? For example, one of my favorite brands to follow is Glossier, a beauty company with a great understanding of brand voice. When I tag the company in a photo on Instagram, I usually get a reply with one of their famous logos: An emoji version of a smile and wave (🙂👋). This logo appears on the bottom of marketing emails and packaging, keeping the brand consistent across multiple formats. Even if you’re not starting from scratch, establishing a strong(er) brand voice can be valuable. Just take operating system software service Android, for instance: Their 2019 rebrand was a logo re-up, making the design cleaner and modern: Image Source The logo came from a need to speak to a shift in audience. Initially, Android’s target audience was the developer, but instead, the company has become more consumer-facing. The change was bred from this analysis. 3. Map out a consistent social media presence. So, we know who your personas are. And now, we have an idea of what and how to create messaging that connects with them. But where are they? Since you have a clear picture of what your audience is interested in, next, figure out where they’re spending the most time on social media. We’ve talked about how effective it is to reach people where they’re already present, and that includes their online behavior. Don’t worry, you don’t have to play Inspector Gadget to figure out where your audience spends time online. Check out competitors — see where they’re most active (and how their language may or may not connect to audiences). Additionally, look at how your audience interacts with social media. For instance, the highest percentage of U.S. men and women who use Facebook are between the ages of 24 and 35. So, if your persona fits that bill, focus your strategy on Facebook. If you find the majority of your audience prioritizes one social network, you’ll have an idea of where to allocate your resources. But don’t ignore other sites. When you build

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