Chief Operating Officer

A leading SaaS company in the MENA region is looking for a Chief Operating Officer who will drive solid operations, business development and world-class service delivery to their clients.

This individual will be passionate about building high performance teams to drive digital transformation with our customers and employees and deliver exceptional standards-based services to clients with complex digital commerce and managed infrastructure environments. She/ He will be a progressive thinker with a deep understanding of the technology transformation occurring the in the SaaS marketplace.

JOB RESPONSIBILITIES

• Lead/inspire/motivate and develop the team by effectively establishing priorities, goals and resourcing plans
• Develop the company’s ability to incubate and accelerate new product/category initiatives.
• Develop a standard of high performing, well-coordinated teams across all business units capable of supporting accelerated growth and rapid adoption of new technologies, services and partners.
• Drive the financial decision-making and risk management.
• Own, refine and monitor performance measures that support the strategy and operating plans.
• Prepare and lead the organization through periods of acquisition integration.
• Build a scalable, operationally excellent technology/service delivery organization.
• Prepare and implement strategic and operational plans and actions to ensure that facilities and systems, procedures, staffing, support services and capacity are available when needed and at required levels.
• Lead all planning and management meetings with a view towards coordinated effort priorities.
• Define, build and manage a scalable and flexible organization structure.
• Become a leader in the shaping of overall corporate strategy.
• Create a culture of metrics driven accountability balanced effectively with client centricity
• Drive the company’s annual strategy, budget and planning exercises.
• Enhance the organization’s ability to innovate in designing product offerings, positioning and operating models.
• Oversee change initiatives with comprehensive planning and smooth execution.
• Improve client loyalty and client experience by developing meaningful relationships with top clients

Job Details

Preferred Candidate