Click here to ApplyCustomer Support Officer – Figurama Collectors
1-Answering customers emails and solving customer related issues
2-Following up with different departments to ensure customers inquiries, issues or questions are fulfilled.
3-Collaborating with other departments to ensure that every department is aligned in matters of customers shipping, invoices and replacements.
4-Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure a proper resolution
5-Daily check-up for customer queries on different user platforms
6- Other Ad hoc duties as and when required.
|Job Role:||Customer Service and Call Center|
|Career Level:||Mid Career|