Help Desk Specialist – TMG ( Talaat Moustafa Group )

• Preparing new computers with the operating system and the needed applications
• Resolving all issues of Computers and Peripherals
• Responding to queries via email, or phone
• Resolving problems with networks and other computer systems
• Diagnosing system errors and other issues
• Following up with staff to ensure full resolution of issues
• Running reports to analyze common complains and problems
• Remotely accessing hardware or software for clients to make changes and fix problems

Job Details

Preferred Candidate