IT Manager with Ecommerce Experiene

Click here to ApplyIT Manager with Ecommerce Experiene

Scope (Summary Role):

Supervise Information Technology (IT) Department, manages computer systems and software oversees equipment purchasing and installation, and maintains computer networks and connectivity.

Key Accountabilities:

  • Coordinates IT support, training, and orientation for new technology users
  •    Ensures efficient and effective technology and Internet access for a group of users
  •    Organize troubleshooting or repair when necessary for IT equipment
  •    Oversees information security and maintains network and user security through hardware or software installation or through education
  •     Implements an IT budget for the organization as a whole or for specific departments
  •     Tracks inventory and status for hardware and software throughout an organization
  •     Establishes relationships with technology vendors
  •     Advises about organisation’s IT equipment, networking, and connectivity needs and purchases products, parts, and services as necessary
  •     Supervises IT department staff, including setting schedules, implementing training, and assessing performance
  •     Manages a team of specialists in support, installation, networks, and purchase
  •     Works with HR Department to identify staffing needs and participates in the hiring process
  •     Develops emergency plans for equipment, power, or security failure to preserve technology and data
  •     Researches and stays up to date regarding new IT equipment and solutions
  •     Attends trade exhibitions and workshops to keep abreast of new developments
  •     Develop and maintain information technology plans which outline project status individual tasks, milestones, completion estimates, and resource allocation.
  •     Coordinate contractors and service delivery for payments Inspect projects for quality assurance.
  •     Ensure customer satisfaction through post-project debrief with clients.
  •     Document all estimates, project statuses, and project completion paperwork
  •     Work with technical team to brainstorm new test ideas for technical projects
  •     Running regular checks on a network and data security
  •     Identifying and acting on opportunities to improve and update software and systems
  •     Developing and implementing IT policy and best practice guides for the organization
  •     Leading IT projects, Include the design and deployment of IT systems
  •     Monitoring performance of an information technology system to determine cost and productivity level, and to make recommendations for improving the IT infrastructure
  •     Assessing vendors and developing test strategies for new hardware and software
  •     Managing the E-commerce Platform.
  •     Monthly Business Review with the Internet Service providers for a timely resolution of all Internet Outages, SLA adherence, and other Internet-related issues.
  •    Experience working in a Service Excellence role, whereby the main function was to ensure network, security, and server configurations were to standard and the best practices were being implemented.

Job Details

Posted Date: 2020-10-01
Job Location: Riyadh, Saudi Arabia
Job Role: Information Technology
Company Industry: Internet/E-commerce

Preferred Candidate

Career Level: Director/Head

Click here to Apply

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