IT System Support Engineer

A. Accountabilities:

• Manage and Maintain System/Network infrastructure environment
• Configure and Manage Active Directory on Windows Servers
• Manage Windows Active Directory Domain and Exchange Servers
• Configure and Manage troubleshooting Core servers
• Configure and manage troubleshooting exchange
• Define system administration and security functions, performing high level system design , interface definition and implementation of platform
• Troubleshoot production environment problems and create, maintain a disaster recovery plan ( DRP)
• Responsible for all servers related work related issues
• Participate in system installation , upgrading migration and patch management
• Responsible for security policy and virus protection
• Manage day to day support on Windows Server and Backup servers through frequent visit to data center units
• Support all remote offices and home-based users using Microsoft VPN
• Generate various capacity planning reports and take necessary actions to avoid bottlenecks.
• Participate in storage management tools selection ,deployment and administration
• Document, maintain and improve standards, processes and best practices.
• Participate in the evaluation of new technology

B. Qualifications:

• Experience within the same filed at least 5 years
• Support to backend systems                                                            
• Installing, Maintaining, Optimizing, and troubleshoot various networked servers, including Microsoft for servers, MS Exchange. Also, backup user data using Backup Exec.                                  
• Administrating and maintaining Local Area Network (LAN)                                 
• Administrating Firewall, Windows Terminal servers, and VDI Virtual desktop infrastructure and victuals machines (VMs).                                     
• Support users for remote LAN Connectivity via Virtual Private Network (VPN) or Terminal sessions.”                                   
• Administrating and maintain Video Conference device for running VC sessions across leased corporate lines.                                       
• User supporting involving client OS such as Windows 10 Professional with applications such as office 2016 or the latest, & personal digital assistant

C. Certifications:

• Valid CCNA and CCNP certificates                                   
• Valid Windows Server 2012 MCSA certificate or higher is preferred
• VM certificate

Job Details

Preferred Candidate