Primary : EAI (Middleware), Secondary : Order Management – Cognizant – Middle East

Click here to ApplyPrimary : EAI (Middleware), Secondary : Order Management – Cognizant – Middle East

Very Strong knowledge on Java, UNIX & SQL with strong leadership skills to drive application teams.

Should be familiar with ITIL standards , processes, Level -1 and Level -2 scope of support work.

Strong at ITIL process including change, incident management.

Should be good at ITSM Remedy & understand SLA & KPI

Drive the monthly and quarterly SLA reviews.

Direct the teams to implement best practices.

Drive continuous process improvement in support model/process/procedure.

Drive the adherence to change management.

Job Details

Posted Date: 2020-10-15
Job Location: Riyadh, Saudi Arabia
Job Role: Information Technology
Company Industry: IT Services

Preferred Candidate

Career Level: Management

Click here to Apply

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