Support Engineer – Symantec – Arrow Electronics

Our Story 

We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. 

Arrow’s enterprise computing solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.

What You Will Be Doing at Arrow?  

You will be part of a new support team that we are building in Casablanca, Morocco. As one of our engineers, you will provide technical support (on Symantec products) via email/telephone to our global customers, using initiative to help them as much as possible.

What is in it For You?

For over 15 years we have trained our engineering teams to be able to cope with interesting, complex and diverse technical issues coming from small companies to large enterprise corporations.

We believe in supporting new engineers in their training with industry-recognized qualifications, as they prepare to work directly with our customers. Engineers are developed in all aspects of the role from customer services skills and specific vendor certifications and with a team of experienced engineers on hand to help; so you’ll never be without guidance and you won’t be thrown in the deep end, as we will support you from day 1. We have an established training program to help you develop practical skills and experience in a range of technologies.

We will tailor your development to your particular skill set and we will ensure that we hone your technical, customer service and professional skills.

We offer permanent full-time role. 

A recruiter will review your qualifications and reach out to you for further discussion, if your skill set meets the needs of the role.

Job Details

Preferred Candidate