Warranty Cost Clerk | Toyota | Dubai – Al Futtaim Group

Job Purpose:

• The purpose of this role is to perform and end to end process on Warranty claims received by the dealership & submission to the Principle – Toyota Motor Corporation with minimum rejection rate & maximum accuracy.

Job Description:

• Claim: Claim creation, submission & resubmission of warranty claims for all warranty jobs done in the dealership, to Aftersales Distributor Operation (ADO) – Warranty Dept. as per ADO guidelines
• Rejections: Reclaim rejected &/or cancelled claims through Aftersales Distributor Warranty.
• Parts storage: Ensure the Warranty replaced parts are stored and disposed in the dealership as per Warranty policy. And point of contact for Internal Audit inspections of the Warranty Room.
• Approval request:  reate accurate Electronic Warranty Approval Request Form (EWARF) in the SAP as per ADO guidelines
• Branch Self Approval (BSA): Review and approve warranty repair as per ADO guidelines.
• Claim Adjudication: Process warrant claim (Toyota Motor Cooperation & Al-Futtaim Motors Extended Warranty) as per ADO guidelines 

Job Details

Preferred Candidate