Should You Be Blogging For Enterprise Customers? Yes, Here’s Why.
When I sit down to write a blog post, I stick to a routine that has some flexibility. The way I write changes from time to time, but two things never change: who I’m writing for, and how to deliver the best experience. When you sit down to write, what are some of the questions you ask yourself? Are you keeping your audience in mind? For example, if you are writing for enterprise audiences, how are you framing that content to achieve your goals? If you’re writing for the professional who is part of a large organization, how does your blog cater to their needs? Though an enterprise audience is a smaller number of people to reach, blogging for those customers can be a huge driver for ROI and acquisition. Many marketers agree — blogging is an important part of their content strategy. Blogging does way more than populate your website with content. Did you know that B2B marketers obtain over 70% of their leads from blogging? Or that businesses that prioritize blogging are 13x more likely to see a positive ROI? When you blog for customers, you’re not only providing useful content. Properly optimized posts lead to an increase in brand awareness and conversions. Enterprise customers have their own set of unique needs and challenges, separate from customers in a startup. Your blog can assist with these needs, like how to manage a positive scale within a company. However, a successful enterprise blog stems from having a successful strategy. Implementing a process for writing makes your content stick to business goals. 1. Come up with the purpose of your enterprise blog. The good foundation of any strategy is to define the purpose of your goal. So, think about why your blog is going to exist. Are you aiming to build brand awareness and increase conversions? Content that serves a purpose is easier to write because it has a focus. For instance, if the reason for starting your blog is to increase the number of enterprise leads you earn, all of your content should support this goal. Having a clear purpose will also help you fill in some of the blanks for the rest of your blogging strategy, like distribution and topic research. To get started defining your blog’s purpose, think about the goals of your company and identify how your blog can contribute. For instance, if one of your goals is to bridge the gap between the awareness and delight stages for leads, think about how you can create content that gets customers thinking about the value of your company on a deeper level. Blog posts can be highly engaging vehicles to entertain and inform the reader, and with the addition of widgets like calls-to-action, offer your customers more ways to familiarize themselves with your company. Once you identify the purpose of your blog, you can finalize a goal that will allow you to create content that reaches them. 2. Determine your persona. Your business already has a buyer persona — a fictionalized idea of the perfect customer. Keep that customer in mind when you’re writing. If it’s appropriate, you might want to come up with an entirely different persona, one that’s solely based around your enterprise audience. If you’re creating a persona from scratch, ask yourself what your enterprise customer will find the most useful about your blog. What stage in the buyer’s journey do you want to target with your content, and how will a blog help you get there? When you have a persona to reference for your blog content, you’ll have an idea of how to put yourself in the customer’s shoes and focus on writing that’s going to serve them the best. For example, let’s say you create a persona called “Enterprise Ernie.” When you created Ernie, you identified challenges and pain points that keep him from doing his job better, like roadblocks that come up from being a marketing team manager for an enterprise. When you create content, then, you can focus on how to help Ernie be a more effective marketing team manager. You’ll brainstorm topics that solve those challenges and offer resources to reinforce that message. 3. Conduct keyword research. Optimizing your blog for SEO shouldn’t be the extent of how you’re using SEO for your blog. SEO can help inform better business decisions, including better blog topic development. This happens through keyword research. Keyword research is an SEO tactic that identifies possible words and phrases on the minds of your target audience. This is done by referencing the search queries your customers type in on Google. At HubSpot, keyword research informs the topics we write about each quarter. Use this process, with a tool like Ahrefs, to understand what to write about to better serve your customers. If, by performing keyword research, you find the phrase, “customizable chatbots” a common trend among audiences. You’ll be solving questions that are common among your audience. That way, when people in your audience use keywords in Google, your content has a high chance of ranking highly and driving traffic. 4. Think about possible topics. After conducting keyword research, you’ll have an understanding of what enterprise customers want to read. Come up with a log of topics your keywords will fall under, such as “Marketing Automation,” “Marketing and Sales Alignment,” and “Product Launches.” This does two things: First, it’ll help you organize blog ideas, and second, it’ll keep your content diverse. Diverse articles solve for your customer at every stage of the buyer’s journey. When you have your topics down, you can refer back to your list if you think of more or need more ideas. 5. Determine how to structure your posts. Keep the structure of your posts consistent. This aids your writing process and keeps the look of your blog aligned. An effective post format guides readers through your content. Use the tools available with your blog software to come up with a structure that fits your needs. When I first
Should You Be Blogging For Enterprise Customers? Yes, Here’s Why. Read More »






