Service Advisor (Arabic speaking) – Almana Group
Click here to ApplyService Advisor (Arabic speaking) – Almana Group • Provide utmost Customer Service to all customers and their issues / concerns in accordance to Divisional Standards. • Discuss with the customers about potential cost of repairs and seek prior approval before proceeding to the repairs other than scheduled services. • Advise customers on periodical maintenances requirement as per manufacturer recommendations. • Carry out the determination and preparation of Repair Orders and ensure its utmost accuracy to prevent errors or delays during its service / maintenance. • Document vehicle problems by listening to customers describe them and by asking probing questions. • Liaise with the Workshop Team, as and when necessary, to accurately pinpoint the issue in the vehicle. • Carry out Front Desk Activities relevant to the sales and promotion of the Division’s products and services. • Coordinate with parts department to promote parts accessory sales and service campaigns. • Inform the Workshop Manager about the competitions and any other customers’ feedback and concerns obtain through customers interactions. • Handle the customers concerns within the bounds of the authority. Job Details Posted Date: 2020-12-18 Job Location: Doha, Qatar Job Role: Sales Company Industry: Automotive Dealership & Distributor; Automotive Repair, Spare Parts, & Support Services Preferred Candidate Career Level: Mid Career Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen Degree: Bachelor’s degree Click here to Apply
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