Call Center Supervisor
Click here to ApplyCall Center Supervisor Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Preparing reports and analyzing data to assist management as they determine call center goals. Job Details Posted Date: 2020-09-05 Job Location: Hawali, Kuwait Job Role: Customer Service and Call Center Company Industry: Healthcare, other; Perfume & Cosmetics; Call Centers & Customer Care Outsourcing Preferred Candidate Career Level: Mid Career Gender: Female Nationality: Jordan; Lebanon; Palestine; Syria Degree: Baccalauréat Click here to Apply
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