Customer Care Supervisor

Click here to ApplyCustomer Care Supervisor

  1. Managing and supporting the operational rollout of the Customer Care Program in KSA
  2. Follow up and reslove escalations from customer complaints within SLA
  3. Drive continual process improvement through monitoring, benchmarking and investigation of any customer dissatisfactions or complaints
  4. Monitor and track customer support performance at market level and identify areas of improvement
  5. Introduce and monitor appropriate measurement of key performance indicators (call center and in-store)

Job Details

Posted Date: 2020-06-22
Job Location: Riyadh, Saudi Arabia
Job Role: Customer Service and Call Center
Company Industry: Marketing
Monthly Salary: US $5,000

Preferred Candidate

Career Level: Mid Career
Nationality: Saudi Arabia
Degree: Baccalauréat

Click here to Apply